Privacy Policy

When you submit an inquiry through our website, we collect only the information you voluntarily provide: your name, email address, company name, WhatsApp/phone number, country/region, product interests, and message content.

We do not collect sensitive personal data, payment information, or any data beyond what is necessary to respond to your business inquiry.

Your information is used solely to respond to your business inquiry, provide product samples or quotations you have requested, and communicate about potential manufacturing cooperation.

We do not use your data for unsolicited marketing, automated profiling, or any purpose unrelated to your inquiry.

Your inquiry data is stored securely on our platform with encryption in transit and at rest. We retain inquiry records for up to 3 years for legitimate business purposes unless you request earlier deletion.

Access to your data is restricted to authorized Hongclean staff who need it to process your inquiry.

We do not sell, trade, or rent your personal information to any third party.

We may share limited information only when strictly necessary to fulfill your request (e.g., a logistics provider when shipping samples to you) or when required by applicable law. Any such parties are obligated to maintain confidentiality.

Our website uses basic, privacy-respecting analytics to understand how visitors use the site. No personal data is linked to these cookies.

You can disable cookies at any time in your browser settings without affecting your ability to use our website.

Regardless of your location, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent to communications at any time.

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.